Wellance Nutrico

Thank you for shopping with Wellance Nutrico. We are committed to delivering your products safely and efficiently. Please review our shipping policy below.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Orders placed after business hours will be processed on the next working day.
• During peak seasons, promotional periods, or high order volumes, processing times may be slightly extended.

You will receive a confirmation email once your order has been shipped.

2. Shipping Time & Delivery

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Express Shipping (if available): 1–3 business days

Delivery timelines may vary depending on your location, courier partner, and external factors such as weather or logistics disruptions.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order weight.

We may offer free shipping on orders above a specified amount (if applicable).

All applicable shipping fees will be clearly displayed before payment confirmation.

4. Shipping Locations

We currently ship to selected regions. If your location is not serviceable, you will be notified during checkout.

For bulk or international shipping inquiries, please contact our support team.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor your shipment through the courier’s website.

6. Delays

While we aim to deliver within the estimated time frame, delays may occur due to:

• High order volume
• Courier service disruptions
• Incorrect shipping details provided
• Natural events or unforeseen circumstances

Wellance Nutrico is not responsible for delays caused by courier partners but will assist in resolving delivery concerns.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:

• Delivery delays may occur
• Additional shipping charges may apply for re-dispatch

8. Damaged or Lost Packages

If your package arrives damaged:

• Please contact us within 48 hours of delivery
• Share clear photos of the damaged product and packaging

For lost shipments, please reach out to our support team, and we will coordinate with the courier to investigate the issue.

9. Contact Us

For any shipping-related queries, please contact:

Wellance Nutrico Support Team
Email: info@wellancenutrico.com