Wellance Nutrico

At Wellance Nutrico, we strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Returns

Due to the nature of food products, we only accept returns or replacements under the following conditions:

• The product was damaged during transit
• You received the wrong product
• The product is defective or tampered with upon delivery

To be eligible:

• The item must be unused and in its original packaging
• You must contact us within 48 hours of delivery

2. Non-Returnable Items

For safety and hygiene reasons, we do not accept returns for:

• Opened or used food products
• Products damaged due to improper storage
• Change of mind after delivery

3. Refund Process

If your refund request is approved:

• Refunds will be processed to the original payment method
• Please allow 5–10 business days for the refund to reflect in your account
• Shipping charges are non-refundable unless the error was on our part.

4. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

1. Contact us within 48 hours
2. Share clear photos of the product and packaging
3. Our team will review and arrange a replacement or refund

5. Cancellation Policy

Orders can be cancelled before they are shipped.
Once dispatched, orders cannot be cancelled.

6. Contact Us

For refund or return requests, please contact:

Wellance Nutrico Support Team
Email: info@wellancenutrico.com